How to “Make Things Happen” in Government

Albert Einstein is credited with saying, “The definition of insanity is doing the same thing over and over again, but expecting different results.” While the “government way” is not insane, Einstein’s quote does reflect a common trap that many governments fall into. Wake County is committed to doing things differently. We define innovation as the execution and delivery of new ideas that create value for our organization and our community. It is important to know the rules of the work and also to know when the current way of doing business is not meeting the intended goals. This class will help us explore how we can be creative to make improvements consumers and employees. You will leave this with a to-do guide that will get you started in making changes.